FAQ


 

1.We pride ourselves as a professional service provider.

2. All technicians are Police checked for your safety and security (documents) can be provided if required.

3. List of products used in the process for your record

 

We have systems to determine what course of action needs to take place to get the desired result. This has multiple factors, the type of stone, the condition of the stone and what the expectations are. Some cases can be very straight forward, others are more complicated and take more time thus resulting in a higher cost.

Our customers can expect as explained, a fine service, coupled with a fine result. With only the finest quality products used throughout the process.

Timelines vary massively depending on how large the scope of works is.

We work off a Square Meter Rate, thus the larger the area, typically the longer it can take, but this too is dependent on the condition of the surface and the process required to get what the clients wants (On Site Quotes Only).

Our Guarantee

We guarantee to deliver the best results we can by using the highest quality products. We pride ourselves in attention to detail so that nothing is missed, being mindful of everything along the way. Operating in a home is a cautious task with furniture, skirting, décor and appliances, with our experience, handling of equipment is of great importance and a priority.

Additional services are available to help with moving of items at additional charges/service fees (conditions depending).

Aftercare/variations within reason are possible post completion of works. If for any reason our customers are not fully satisfied we will make it our mission to correct until satisfaction is established.

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